
HCL Technologies
Administrator - Desk Side Services, AMT Asset Management Software
RoleDevops
LevelMid Level
LocationUnited Kingdom
WorkOn-site
TypeFull-time
Posted1 week ago
About the role
Job Summary
As a Desktop Support Specialist/Mac Support, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.
Key Responsibilities
As a Desktop Support Specialist/Mac Support, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.
Skill Requirements
- Proven experience as a Desktop Support Specialist or similar role.
- Strong knowledge of Windows and Mac operating systems.
- Familiarity with remote desktop applications and help desk software.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Relevant certifications (e.g. Microsoft Certified Professional) are a plus.
Other Requirements
- Proven experience as a Desktop Support Specialist or similar role.
- Strong knowledge of Windows and Mac operating systems.
- Familiarity with remote desktop applications and help desk software.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Relevant certifications (e.g. Microsoft Certified Professional) are a plus
Benefits and perks
•Learning Budget
Required skills
Systems administration
Troubleshooting
Service operations
About HCL Technologies
Others
Headquarters