HCL Technologies
HCL Technologies

Administrator - Desk Side Services, AMT Asset Management Software

RoleDevops
LevelMid Level
LocationUnited Kingdom
WorkOn-site
TypeFull-time
Posted1 week ago
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About the role

Job Summary

As a Desktop Support Specialist/Mac Support, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

Key Responsibilities

As a Desktop Support Specialist/Mac Support, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

Skill Requirements

  • Proven experience as a Desktop Support Specialist or similar role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with remote desktop applications and help desk software.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
  • Relevant certifications (e.g. Microsoft Certified Professional) are a plus.

Other Requirements

  • Proven experience as a Desktop Support Specialist or similar role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with remote desktop applications and help desk software.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
  • Relevant certifications (e.g. Microsoft Certified Professional) are a plus

Benefits and perks

Learning Budget

Required skills

Systems administration

Troubleshooting

Service operations

About HCL Technologies

Others

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