Lead Administrator (Support &Operations)

Job Summary

• Technical Skills

• Strong knowledge of backup concepts (full, incremental, snapshot, replication)

• Hands-on experience with Rubrik CDM / Polaris / RSC, Commvault Console, Metallic

• Experience with:

• VMware / Hyper-V virtualization

• Windows & Linux servers

• Databases (SQL, Oracle)

• Storage (SAN/NAS, NFS, CIFS)

• Hybrid Cloud & On Prem Environment

Key Responsibilities

• Deploy, configure, and manage Rubrik CDM / Rubrik Security Cloud (RSC), Commvault Console, Metallic platforms

• Onboard workloads (VMs, databases, NAS, cloud workloads) into backup tools with required policies

• Manage clusters, SLA domains, retention policies, replication, and archival

• Monitor daily backup jobs and ensure SLA compliance

• Troubleshoot failures, performance issues, and restore challenges

• Perform backup validation and periodic restore testing

• Monitor backup health, performance, and capacity

• Resolve incidents and perform root cause analysis (RCA)

• Optimize policies, storage usage, and backup efficiency

• Create SOPs, runbooks, and technical documentation

• Follow ITIL processes (incident, change, problem management)

• Execute backup and restore in a virtualized infrastructure

• Take snapshot backup in virtualized infrastructure

• Perform back up task operations on-cloud & on prem infrastructure

• Backup migration for database backups from different location/Regions.

• Performance tuning and optimization for Rubrik and storage.

• Work closely with Storage team for storage related issues.

• Scripting / Automation of Major/ Complex Tasks ( added advantage)

• Analyze existing backup environment and provide expert advice for optimizations

• Understanding functionalities of key Backup components/processes

• Deduplication/ Encryption / Replication / Reclamation / Migration / Snapshot / Retentions

• Diagnose backup issues and follow up with root cause analysis.

• Developing knowledge of data backup and restoration methodologies

• Basic ability to apply change control procedures

• Organizational skills with the ability to provide quality at pace

• Ability to handle multiple tasks and prioritize work under pressure

• Ability to adapt to changing business and technology requirements.

• Sound problem solving and troubleshooting skills

Skill Requirements

• Competencies Required:

• Experience Required 5+ Years of Backup Administration experience

• Administration experience with

Backup software such as: Commvault, Rubrik

• Experience on Veeam & Cohesity will be added advantage.

Other Requirements

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