HCL Technologies
HCL Technologies

SeniorAdministrator - Wireless Networking

RoleNetwork
LevelSenior
LocationChennai, India
WorkOn-site
TypeFull-time
Posted2 days ago
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About the role

Job Summary

4–7 years of experience in the networking domain. Excellent written and verbal communication skills. Strong troubleshooting skills across multiple network technologies Very strong understanding of IP networking fundamentals and protocols. Hands‑on experience with Grafana monitoring for dashboards and alerts. Strong knowledge of TCP/IP, STP,VLN,VTP, EIGRP, OSPF, static routing, and SNMP. Coordinate with the vendor for issue resolution and next steps. Aruba switches, including routing, VLANs, and advanced configurations. Good understanding of SD‑WAN technologies such as Velo Cloud and Silver Peak for troubleshooting Arrange replacement of faulty devices as required. Initiate and track the RMA process until completion. Experience working with broadband technologies like T1, Metro‑E, fiber, cable, and DSL. Skilled in troubleshooting WAN circuits and coordinating with LECs. Experience supporting VOIP networks in a production environment. Hands‑on knowledge of routing and switching configuration and troubleshooting. Working experience with SD‑WAN deployments and issue resolution. Practical experience with Velo Cloud Orchestrator for SD‑WAN operations. Experience with Silver Peak appliances and management. Clear understanding of end‑to‑end voice call flows and SIP signaling. Experience supporting Cisco‑centric VOIP networks and SIP‑based systems. Skilled in phone and Jabber troubleshooting, login issues, and softphone support. Ability to resolve device registration, firmware, and configuration issues. Strong experience in diagnosing call failures, device provisioning, and RTP problems. Capable of handling escalations, documenting resolutions, and improving operations. Works effectively in fast‑paced environments with strong analytical and diagnostic skills.

Key Responsibilities

4–7 years of experience in the networking domain. Excellent written and verbal communication skills. Strong troubleshooting skills across multiple network technologies Very strong understanding of IP networking fundamentals and protocols. Hands‑on experience with Grafana monitoring for dashboards and alerts. Strong knowledge of TCP/IP, STP,VLN,VTP, EIGRP, OSPF, static routing, and SNMP. Coordinate with the vendor for issue resolution and next steps. Aruba switches, including routing, VLANs, and advanced configurations. Good understanding of SD‑WAN technologies such as Velo Cloud and Silver Peak for troubleshooting Arrange replacement of faulty devices as required. Initiate and track the RMA process until completion. Experience working with broadband technologies like T1, Metro‑E, fiber, cable, and DSL. Skilled in troubleshooting WAN circuits and coordinating with LECs. Experience supporting VOIP networks in a production environment. Hands‑on knowledge of routing and switching configuration and troubleshooting. Working experience with SD‑WAN deployments and issue resolution. Practical experience with Velo Cloud Orchestrator for SD‑WAN operations. Experience with Silver Peak appliances and management. Clear understanding of end‑to‑end voice call flows and SIP signaling. Experience supporting Cisco‑centric VOIP networks and SIP‑based systems. Skilled in phone and Jabber troubleshooting, login issues, and softphone support. Ability to resolve device registration, firmware, and configuration issues. Strong experience in diagnosing call failures, device provisioning, and RTP problems. Capable of handling escalations, documenting resolutions, and improving operations. Works effectively in fast‑paced environments with strong analytical and diagnostic skills.

Skill Requirements

SD-WAN, Aruba, Cisco

Other Requirements

Troubleshooting SD-WAN setup:

Benefits and perks

Learning Budget

Required skills

TCP/IP

STP

VLAN

VTP

EIGRP

OSPF

SNMP

SIP

About HCL Technologies

Chennai

Headquarters