Senior Test Lead

Job Summary

We are looking for an experienced Salesforce QA Lead with strong expertise in** Salesforce Financial Services Cloud (FSC)to lead quality assurance activities across Salesforce applications. The role will focus on ensuring high-quality delivery of Salesforce Sales Cloud, Service Cloud, and FSC-based solutions**, with strong hands-on testing and leadership responsibilities.

Key Responsibilities

Experience

• 7+ years of experience in QA / Software Testing

• Minimum 3+ years in Salesforce QA / Test Lead role

• Strong hands-on experience in Salesforce FSC (Sales + Service Cloud)

--- Key Responsibilities1. Test Strategy & Planning

• Define and implement end-to-end testing strategy for Salesforce applications

• Plan and manage:

• Functional testing

• Integration testing

• Regression testing

• UAT support

• Ensure quality coverage across FSC modules and Salesforce ecosystem

--- 2. Salesforce FSC Testing

• Perform testing across:

• Financial Services Cloud (FSC)

• Sales Cloud & Service Cloud

• Validate:

• Customer data models

• Financial account structures

• Relationship modeling

• Workflows and automation

• Ensure proper testing of business processes aligned to financial services use cases

--- 3. Hands-on QA Execution

• Design and execute:

• Test cases / test scenarios

• Test data preparation

• Perform:

• UI testing (Lightning components)

• API testing (integrations)

• Data validation testing

• Ensure testing coverage across customizations, integrations, and workflows

--- 4. Defect Management & Quality Governance

• Lead defect tracking, triage, and root cause analysis

• Ensure timely defect resolution and quality sign-off

• Monitor quality metrics such as:

• Defect density

• Test coverage

• Execution status

--- 5. Automation & CI/CD Enablement

• Drive test automation initiatives for Salesforce platforms

• Integrate testing into CI/CD pipelines (Jenkins / GitLab / DevOps)

• Collaborate with DevOps teams for continuous testing and deployment validation

--- 6. Stakeholder & Team Management

• Lead and mentor QA teams

• Collaborate with:

• Developers

• Product Owners

• Business Analysts

• Ensure clarity on requirements, test coverage, and acceptance criteria

Skill Requirements

Required Skills (Mandatory)

• Strong experience in:

• Salesforce QA (Lightning, FSC, Sales & Service Cloud)

• Hands-on expertise in:

• Functional and integration testing

• Salesforce object model and workflows

• Strong knowledge of:

• Salesforce customization (flows, validation rules)

• End-to-end testing lifecycle

• Tool expertise:

• Jira, Test management tools

Experience in:

• Agile/Scrum methodology

--- Preferred Skills (Good to Have)

• Automation skills:

• Selenium / Provar / Tosca

• API testing using:

• Postman / REST Assured

• Experience with:

• Salesforce DevOps / deployment tools (Copado, Gearset)

• Domain exposure:

• Insurance / Financial Services

--- Qualifications

• Bachelor’s degree in Computer Science / Engineering or equivalent

--- Key Competencies

• Strong leadership and team handling skills

• Excellent communication and stakeholder management

• Analytical mindset with strong problem-solving ability

• Ability to handle multi-system Salesforce programs

Other Requirements

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