Technical Lead

Job Summary

• At least 5 years of experience of Service Now development

• At least 2+ years of work experience in GRC IRM (Integrated Risk Mgmt) modules and 3P integration

• At least 2+ years of work experience in Continuous Authorization and Monitoring (CAM) in GRC

• At least 2+ years of work experience in Workflow and Automation

• Develop existing and custom applications within Service Now.

• Experience in package creation, ongoing authorization, and monitoring.

• Strong experience in the Java Script, Data policy, Business Rules, APIs, GRC modules functionality and the Custom modules.

• Build and maintain authorization boundaries.

• Ability to apply business concepts into a technical solution.

• Automate Authorization and Monitoring process in CAM.

• Should have experience in CMDB & Discovery

• Follow Service Now best practices (including scripting, security, implementation)

• Excellent interpersonal, communication, collaboration, and documentation skills

• Should have CAD (Certified Application Developer) Certification

Key Responsibilities

1. To be responsible for providing technical guidance / solutions ;define, advocate, and implement best practices and coding standards for the team.

2. To develop and guide the team members in enhancing their technical capabilities and increasing productivity

3. To ensure process compliance in the assigned module| and participate in technical discussions/review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).

4. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.

Skill Requirements

Sr.No Skill Technical Area Must Have/Good to have Acceptance to T&D

1

Service Now GRc:

Must Have

NO

2

Service now CAD cert

Must Have

3

Service Now Scripting knowledge:

Must Have

4

Service Now integration knowledge

Must Have

5

Service Now IRM cert:

Good to Have:

6

Service Now custom application

Good to Have:

Other Requirements

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