Sr Project Manager

Job Summary

To manage delivery of a complex project, ensuring all project deliverables are completed in agreed timelines as per customer requirements and to implement best practices and methodologiesto add value to business units.

Verint Customer Engagement:

Key Responsibilities

1. To implement best practices, develop processes/procedures and identify process efficiency measures so as to improve deliverables' quality & innovate global project management methodology with a view to maximize value provided to the business units

2. To work closely with customer/business units and ensure positive customer satisfaction for deliverables provided

3. To contribute to business growth through expansion of current service offerings and is accountable for scope, budget and delivery of projects

4. To monitor the progress of project and deliverables so as to submit weekly project status reports in a timely manner

5. To review & analyze deliverables and performance of teams across projects to ensure that all project deliverables are completed in the agreed customer timelines

6. To effectively manage the project team to ensure timely completion of all customer project deliverables assigned to each team member

7. To provide required support to resolve escalated issues related to projects undertaken and team performance.

Skill Requirements

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Other Requirements

Verint Customer Engagement: