Senior Administrator - English, Arabic, Microsoft Windows

RoleIt Helpdesk

LevelSenior

LocationPatna, India

WorkRemote

TypeFull-time

Posted1 day ago

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About the role

Job Summary

Minimum 2 years helpdesk experience in a technical support role  Mandatory support experience in all Windows client support, O365, Remote Access, client networking, Printing, MDM & VDI solutions  Support experience in Linux, Jamf is desired  Clear communications in English – both written and verbal, strong analytical skills  Certification in Microsoft technology desired

Key Responsibilities

Minimum 2 years helpdesk experience in a technical support role  Mandatory support experience in all Windows client support, O365, Remote Access, client networking, Printing, MDM & VDI solutions  Support experience in Linux, Jamf is desired  Clear communications in English – both written and verbal, strong analytical skills  Certification in Microsoft technology desired

Skill Requirements

Excellent communication skiils

Other Requirements

Working experience in a global ITSD environment

Required skills

Windows

O365

Remote Access

Networking

Printing

MDM

VDI

Communication