Engineer (Tools & Automation)

Job Summary

To develop and deliver codes for the work assigned in accordance with time| quality and cost standards.

Platform Management: Oversee APM (Application Performance Monitoring) and Infrastructure monitoring stacks. Incident & RCA Management: Define alerting thresholds, reduce alert fatigue, and lead Problem Management/Root Cause Analysis. Team Leadership: Mentor engineers and manage global shift rotations for continuous monitoring. Service Level Agreements (SLA): Ensure systems meet uptime targets and compliance standards

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Key Responsibilities

1. To develop the codes for the project as per work assignation.
2. To maintain the existing project and resolving the issues occurring in the existing project.
3. To work upon the new requests raised by the client and develop those features.
4. Documentation work.

Platform Management: Oversee APM (Application Performance Monitoring) and Infrastructure monitoring stacks. Incident & RCA Management: Define alerting thresholds, reduce alert fatigue, and lead Problem Management/Root Cause Analysis. Team Leadership: Mentor engineers and manage global shift rotations for continuous monitoring. Service Level Agreements (SLA): Ensure systems meet uptime targets and compliance standards

Skill Requirements

Platform Management: Oversee APM (Application Performance Monitoring) and Infrastructure monitoring stacks. Incident & RCA Management: Define alerting thresholds, reduce alert fatigue, and lead Problem Management/Root Cause Analysis. Team Leadership: Mentor engineers and manage global shift rotations for continuous monitoring. Service Level Agreements (SLA): Ensure systems meet uptime targets and compliance standards

Other Requirements

Platform Management: Oversee APM (Application Performance Monitoring) and Infrastructure monitoring stacks. Incident & RCA Management: Define alerting thresholds, reduce alert fatigue, and lead Problem Management/Root Cause Analysis. Team Leadership: Mentor engineers and manage global shift rotations for continuous monitoring. Service Level Agreements (SLA): Ensure systems meet uptime targets and compliance standards