HCL Technologies
HCL Technologies

SeniorAdministrator - Juniper Network Technologies, Infoblox IPAM

RoleNetwork
LevelSenior
LocationBangalore, India
WorkHybrid
TypeFull-time
Posted1 day ago
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About the role

Job Summary

Job Summary:

Keywords: Data Center Networking, Professional Services, advisory, design, implementation, Aruba, Juniper, Cisco, HPE Flex Fabric, NVIDIA Spectrum-X, Infini Band, VXLAN-EVPN, BGP, OSPF, Spine-Leaf, CCNP Description: Consultant profile centered on customer-facing network architecture, assessment, documentation, deployment, and pre-sales support for hybrid and private cloud environments. The role explicitly favors advisory and design/deployment experience over managed services or support-only backgrounds.

Job Description:

Keywords: Data Center Networking, Professional Services, advisory, design, implementation, Aruba, Juniper, Cisco, HPE Flex Fabric, NVIDIA Spectrum-X, Infini Band, VXLAN-EVPN, BGP, OSPF, Spine-Leaf, CCNP\\r\\n Description: Consultant profile centered on customer-facing network architecture, assessment, documentation, deployment, and pre-sales support for hybrid and private cloud environments. The role explicitly favors advisory and design/deployment experience over managed services or support-only backgrounds. Job Responsibilities : Description: Consultant profile centered on customer-facing network architecture, assessment, documentation, deployment, and pre-sales support for hybrid and private cloud environments. The role explicitly favors advisory and design/deployment experience over managed services or support-only backgrounds.

Key Responsibilities

  1. Provide Advanced Technical Support By Utilizing Expertise In Juniper And Ddi-Infoblox / Efficient Ip To Troubleshoot And Resolve Complex Incidents Escalated By Analysts, Ensuring Adherence To Quality Standards And Regulatory Requirements.

  2. Conduct Root Cause Analysis For Recurring Technical And Security Issues, Implementing Sustainable Solutions To Enhance System Performance And Security Posture.

  3. Contribute To Knowledge Base Management By Developing And Updating Documentation, Facilitating Training Sessions For New Team Members, And Coaching Analysts To Improve Their Troubleshooting Skills.

  4. Resolve Complex Support Tickets Within Agreed Slas, Collaborating Effectively With Cross-Functional Support Teams To Ensure Seamless Operations And Adherence To Security Protocols.

  5. Enhance Customer Satisfaction And Experience By Focusing On First Call Resolution, Minimizing Rejected Resolutions And Case Reopenings, While Proactively Addressing Potential Security Threats.

Skill Requirements

Skill Requirement : Keywords: Data Center Networking, Professional Services, advisory, design, implementation, Aruba, Juniper, Cisco, HPE Flex Fabric, NVIDIA Spectrum-X, Infini Band, VXLAN-EVPN, BGP, OSPF, Spine-Leaf, CCNP.

Other Requirements

Other Requirement : Keywords: Data Center Networking, Professional Services, advisory, design, implementation, Aruba, Juniper, Cisco, HPE Flex Fabric, NVIDIA Spectrum-X, Infini Band, VXLAN-EVPN, BGP, OSPF, Spine-Leaf, CCNP Description: Consultant profile centered on customer-facing network architecture, assessment, documentation, deployment, and pre-sales support for hybrid and private cloud environments. The role explicitly favors advisory and design/deployment experience over managed services or support-only backgrounds.

Benefits and perks

Learning Budget

Required skills

Data center networking

Juniper

Infoblox

BGP

OSPF

VXLAN-EVPN

About HCL Technologies

Bangalore

Headquarters