Senior Administrator - Desk Side Services, AMT Asset Management Software

Job Summary

• Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment • Assist site with hardware/ desk/ office/ boardroom setup as requested • Execute supported directed tasks for network or server support on-site by escalations teams.
• Provide first level troubleshooting and support for Applications • Capture, store and update in-scope site information.
• EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging.
• Mobile devices (phone/tablets) set-up, deployment, collection.
• Software/Application Installation (Country/Site specific).
• Basic Printing. Network and server troubleshooting support).
• Provide New Hire Induction.
• Manage local end user asset inventory and life cycle of assets.
• Provide first level support for meeting room devices (VC devices, projectors, displays etc.,) • Provide first level support for warehouse devices (RF Equipment’s, voice equipment’s, Vehicle mounted units, label/thermal printers etc.,) • Maintain onsite inventory of supported devices

Key Responsibilities

• Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment • Assist site with hardware/ desk/ office/ boardroom setup as requested • Execute supported directed tasks for network or server support on-site by escalations teams.
• Provide first level troubleshooting and support for Applications • Capture, store and update in-scope site information.
• EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging.
• Mobile devices (phone/tablets) set-up, deployment, collection.
• Software/Application Installation (Country/Site specific).
• Basic Printing. Network and server troubleshooting support).
• Provide New Hire Induction.
• Manage local end user asset inventory and life cycle of assets.
• Provide first level support for meeting room devices (VC devices, projectors, displays etc.,) • Provide first level support for warehouse devices (RF Equipment’s, voice equipment’s, Vehicle mounted units, label/thermal printers etc.,) • Maintain onsite inventory of supported devices

Skill Requirements

• Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment • Assist site with hardware/ desk/ office/ boardroom setup as requested • Execute supported directed tasks for network or server support on-site by escalations teams.
• Provide first level troubleshooting and support for Applications • Capture, store and update in-scope site information.
• EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging.
• Mobile devices (phone/tablets) set-up, deployment, collection.
• Software/Application Installation (Country/Site specific).
• Basic Printing. Network and server troubleshooting support).
• Provide New Hire Induction.
• Manage local end user asset inventory and life cycle of assets.
• Provide first level support for meeting room devices (VC devices, projectors, displays etc.,) • Provide first level support for warehouse devices (RF Equipment’s, voice equipment’s, Vehicle mounted units, label/thermal printers etc.,) • Maintain onsite inventory of supported device

Other Requirements

• Performs remedial repairs on Desktops, laptops, printers, video conferencing, access, kiosks, operational hardware and any other authorized peripheral equipment • Assist site with hardware/ desk/ office/ boardroom setup as requested • Execute supported directed tasks for network or server support on-site by escalations teams.
• Provide first level troubleshooting and support for Applications • Capture, store and update in-scope site information.
• EUC Hardware (Laptops, Desktops) set-up, deployment, collection/re-imaging.
• Mobile devices (phone/tablets) set-up, deployment, collection.
• Software/Application Installation (Country/Site specific).
• Basic Printing. Network and server troubleshooting support).
• Provide New Hire Induction.
• Manage local end user asset inventory and life cycle of assets.
• Provide first level support for meeting room devices (VC devices, projectors, displays etc.,) • Provide first level support for warehouse devices (RF Equipment’s, voice equipment’s, Vehicle mounted units, label/thermal printers etc.,) • Maintain onsite inventory of supported devices