Senior Technical Consultant

Job Summary

• Job Title: SAP Account Management Administrator (m/f/d)Location: WACKER Excellence Hub India, Pune Company: Wacker Chemie AGDepartment: IT-Business Application
• Platform Operation & Authorization Services Reporting To: Project Manager / Team Lead Employment Type: Full time Job Purpose:WACKER is looking for a hands-on SAP Account Management Administrator to focus on the secure, compliant, and efficient administration of SAP user accounts and authorizations across multiple SAP systems.It supports global business operations by executing end‑to‑end user lifecycle processes, administer role structures, ensuring audit‑ready documentation, and contributing to high‑quality Access Management in a validated (GxP) environment.Key Responsibilities:Create, modify, deactivate and manage SAP user accounts across multi‑system landscapes Assign and remove SAP standard roles, business roles and leading roles according to global templates (EMEA, AMERICA, ASIA)Execute role‑ and authorization‑related workflows using SAP Role Tool (SRT)Maintain relevant SAP authorization tables for role mapping and lifecycle processes Process user lifecycle processes, incl. IDM access requests, job changes, special approvals and create sub‑requests where required Evaluate requests for correctness, compliance and completeness before execution Coordinate and clarify authorization topics with specialists, module owners and consulting groups Resolve authorization issues, analyze Segregation‑of‑Duties (SoD) conflicts and provide compliant solutions Ensure adherence to GxP, SoD, critical role restrictions and audit requirements Maintain accurate, traceable documentation in SAP Role Tool and Service Now Ensure closure of requests and tickets within defined SLA timelines Support internal and external audits by preparing documentation, logs and approval evidence Monitor compliance deviations, escalate when required and propose corrective actions Provide end-to-end business support for SAP authorizations, incl. role issues and error handling Support SAP Authorization Administrators in cross‑functional access topics Support in SAP projects related to SAP authorization activities (e.g. mass updates for new roles, integrating new plants, …)Qualification:> 5 years of experience in SAP User & Authorization Management (UAM)Strong hands‑on knowledge of SAP UAM tools & transactions Experience with SAP Role Tool workflows (creation, leading role handling, approvals, status updates, …)Good understanding of standard role structures and global business role templates Experience working in validated GxP SAP environments, including structured documentation and change control Practical experience with Service Now for ticket and request handling Ability to interpret IDM access requests and process sub‑requests Understanding of So Ds and compliance‑required role mapping Strong accuracy and attention to detail with a zero‑defect mindset Strong communication skills in English; German language skills highly beneficial Ability to organize, prioritize and process time‑critical requests under pressure Customer‑centric attitude,clear communication style and structured documentation

Key Responsibilities

1. To analyze |define and design technical solution for ERP product’s enhancement and work towards continuous improvement during product implementation and production support stages.

2. To coordinate with technical teams for pending RICEFs and act as a primary point of contact for addressing complex technical issues.

3. To collaborate and interact with the client and other cross functional teams for gaining understanding of the requirements so as to deliver seamless technical solutions.

4. To anchor team meetings ensuring effective communication, collaboration, and coordination within the technical consultant team and the clients.

5. To mentor and train junior consultants, fostering a culture of knowledge sharing and continuous learning within the team.

Skill Requirements

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Other Requirements

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