HCL Technologies
HCL Technologies

SeniorAdministrator - IAM Operations

RoleOperations
LevelSenior
LocationLucknow, India
WorkOn-site
TypeFull-time
Posted1 day ago
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About the role

Job Summary

The Cyber Ark Privilege Cloud resource will support Privileged Access Management (PAM) operations and implementation within a managed services environment. The role focuses on privileged account lifecycle management, platform administration, and secure access governance while ensuring SLA-driven delivery and compliance with security policies.

Key Responsibilities

Manage Cyber Ark Privilege Cloud platform operations and components (Vault, PSM, CPM) • Handle privileged account onboarding, credential management, and lifecycle operations • Perform account discovery and onboarding for systems and applications • Monitor platform health and perform regular system checks • Support privileged access governance and policy enforcement • Support onboarding of Windows, Linux, and application accounts into Cyber Ark • Troubleshoot incidents and resolve Cyber Ark-related issues • Perform patching and maintenance activities for Cyber Ark components • Implement automation for account onboarding and credential management • Support high availability and system uptime requirements • Coordinate with infrastructure and application teams for integrations

Skill Requirements

Hands-on experience with Cyber Ark Privilege Cloud / PAM • Knowledge of Vault, PSM, and CPM components • Experience with privileged account management and credential rotation • Understanding of Windows/Linux platform integration • Familiarity with ITSM tools (Service Now preferred)

Other Requirements

5–9 years in IAM/PAM roles with at least 3–5 years in Cyber Ark environments • SLA adherence for PAM incidents and requests • Timely onboarding of privileged accounts • Improved privileged access security posture • Platform uptime and availability • Reduction in privileged access-related incidents

Required skills

Facilities management

Compliance

Audit

Security monitoring

Reporting

About HCL Technologies

Lucknow

Headquarters