Sr Subject Matter Expert (Support&Ops)

Job Summary

To ensure on-time resolution of escalations/incidents through efficient analysis as per the SLA, quality norms and ensure positive customer satisfaction and contribute to EN business creation.

Key Responsibilities

Mainframe Security Administrator.IBM Mainframe- RACF

Note: Also good to have experience in RACF and ACF2/TOP Secret Security Products. Minimum 8 + years of experience required.

Minimum requirements for this position include:

• Good Experience in RACF Administration – Mainframe Subsystems and D

B2 in an** IBM mainframe** environment:

• Creating and maintaining users and security groups.

• Adding users to, and removing users from, security groups.

• Proficiency in Microsoft Outlook, Excel and Word.

• Additional consideration will be given to candidates with experience in: TSO/CLIST script execution on IBM z/OS.

• Account and Access Management: Sets up new profiles, creates and
  updates access permissions and system policies and maintains user
  accounts. Defines procedures for user access to systems environment.

• System Security: Maintains system security by checking logs for issues
  such as attempted intrusion. Installs security software and/or security-
  related patches. Reports security issues when appropriate.

Daily Duties and Responsibilities

• Reviewing user provisioning requests for completeness, accuracy, audit compliance, clarity of intent, and proper approvals.

• Granting access to an application or data store based on the provisioning request.

• Documenting the access granted.

• Communicating the credentials back to the customer.

• Closing the request.

• Responding to status requests and other customer communications.

• Coordinating activities with other provisioning agents and with management.

Skill Requirements

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Other Requirements

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