
Lead Documentation
About the role
Job Summary
Lead the development and revision of global processes and related procedural documentation (policies, standard operating procedures (SOPs), Work Instructions, Forms/Templates and supporting documentation) servicing over 10,000 colleagues across clinical, medical, safety, regulatory and quality management organizations. This is accomplished by applying process management skills, understanding the framework architecture and quality standards that accommodate all key process knowledge dimensions (e.g., process roles and responsibilities, regulatory and quality requirements, performance measures and metrics).
Key Responsibilities
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Develop, review, and maintain technical and business documentation to meet quality standards.
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Establish documentation guidelines, templates, and best practices for consistency.
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Collaborate with cross-functional teams to gather and validate information.
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Ensure timely updates and version control of documents to align with process changes.
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Train and mentor team members to enhance documentation quality and efficiency.
Skill Requirements
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Other Requirements
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Benefits and perks
•Learning Budget
Required skills
Technical writing
Documentation management
Process management
Version control
Stakeholder collaboration
Training
Quality standards
About HCL Technologies
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