HCL Technologies
HCL Technologies

Lead Documentation

RoleOperations
LevelLead
LocationBulgaria
WorkOn-site
TypeFull-time
Posted2 days ago
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About the role

Job Summary

Lead the development and revision of global processes and related procedural documentation (policies, standard operating procedures (SOPs), Work Instructions, Forms/Templates and supporting documentation) servicing over 10,000 colleagues across clinical, medical, safety, regulatory and quality management organizations. This is accomplished by applying process management skills, understanding the framework architecture and quality standards that accommodate all key process knowledge dimensions (e.g., process roles and responsibilities, regulatory and quality requirements, performance measures and metrics).

Key Responsibilities

  1. Develop, review, and maintain technical and business documentation to meet quality standards.

  2. Establish documentation guidelines, templates, and best practices for consistency.

  3. Collaborate with cross-functional teams to gather and validate information.

  4. Ensure timely updates and version control of documents to align with process changes.

  5. Train and mentor team members to enhance documentation quality and efficiency.

Skill Requirements

null

Other Requirements

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Benefits and perks

Learning Budget

Required skills

Technical writing

Documentation management

Process management

Version control

Stakeholder collaboration

Training

Quality standards

About HCL Technologies

Others

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