Administrator - English, Arabic, Microsoft Windows

Job Summary

• Answer calls/chat/email or other mediums in relevance to Client specific needs.

• Ensure work hours are met daily.

• Ensure Quality work within HCL and client standard.

• Provide support or any necessary requirement of client and HCL.

• Ensure all KPI of partners and HCL are met.

• Coordination with internal and global teams.

• Key Responsibilities

• Maintain professional decorum within HCL Standards.

• Ensure client/partner success.

• Coordination with supervisors and managers or any identified support.

• Work from office • 247 shifts • Rotational shifts and week offs"

Skill Requirements

• Shift Lead
• English, Arabic, Microsoft Windows

Other Requirements

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