Senior Support Lead - Kubernetes

Job Summary

Preferred Skills:

Knowledge of DevOps tools and CI/CD pipelines.Scripting and automation knowledge is an added advantage.Experience in enterprise application support environments.

Experience5+ years of relevant experience preferred.

Key Responsibilities

Job Description – Senior Atlassian / Infrastructure Support Engineer Primary Skills

Atlassian Tools Administration (Jira, Confluence, Bitbucket) and other development applications Advanced troubleshooting and log analysis skills Linux Administration Windows Server AdministrationPostgreSQL Database KnowledgeVMware Administration and Troubleshooting

Roles & Responsibilities:

Administer, maintain, and troubleshoot Atlassian tools such as Jira, Confluence, and Bitbucket.Support other development applications and enterprise tools.Perform advanced troubleshooting using application, system, and infrastructure logs.Administer and support Linux and Windows server environments.Manage and troubleshoot PostgreSQL databases.Monitor and troubleshoot VMware virtual infrastructure issues.Work closely with development, QA, and infrastructure teams to resolve issues.Support deployments, upgrades, migrations, and environment maintenance.Prepare RCA documents and operational documentation.

Preferred Skills:

Knowledge of DevOps tools and CI/CD pipelines.Scripting and automation knowledge is an added advantage.Experience in enterprise application support environments.

Experience5+ years of relevant experience preferred.

Skill Requirements

1. Advanced Proficiency In Kubernetes Architecture And Deployment

2. Strong Understanding Of Devops Practices And Itsm Frameworks

3. Familiarity With Monitoring Tools And Techniques Related To Kubernetes Environments

4. Basic Knowledge Of Product Support Methodologies (L1-L2-L3)

Other Requirements

1. Optional But Valuable Certification In Kubernetes Administration (Cka)

Optional But Valuable Certification In Itil Foundation: