HCL Technologies
HCL Technologies

Analyst (Support & Operations)

RoleIt Helpdesk
LevelEntry
LocationGautam Buddha Nagar, India
WorkOn-site
TypeFull-time
Posted2 days ago
Apply now

About the role

Job Summary

Need an offshore agent with excellent communication skills for DG ITHD team at Noida

Key Responsibilities

Service Desk Good communication Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools ANALYST Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools

Skill Requirements

Service Desk Good communication Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools ANALYST Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools

Other Requirements

Need an offshore agent with excellent communication skills for DG ITHD team at Noida

Required skills

Service desk

Windows

Hardware troubleshooting

Network basics

ITSM

About HCL Technologies

Gautam Buddha Nagar

Headquarters