Business Specialist

Job Summary

To efficiently drive business workshops , review functional specification

Job Description – Business Analyst (BUS) – Collections & Recovery (CRWnp)Role Overview

We are seeking an experienced Business Analyst (BUS)with strong domain expertise in Collections & Recovery to support the** CRWnp (Collections & Recovery Workbench – next phase)initiative. The role will focus on translating high-level business requirements into detailed, low-level functional specifications**, ensuring readiness for implementation and future scalability.

--- Key Responsibilities1. Requirement Engineering (Core)

• Break down high-level BUS requirements

into: - Detailedfunctional specifications (L3/L4 level)

• Process-aligned use cases and user stories

• Ensure end-to-end coverage across:

• Pre-delinquency

• Collections (soft & hard)

• Recovery (legal / post-write-off)

--- 2. Process Documentation

• Document as-is and to-be processes for Collections & Recovery

• Create process models using Adonis

• Define:

• Process flows

• Decision points

• Exception handling scenarios

--- 3. CRWnp Solution Alignment

• Map business requirements to CRWnp capabilities

• Identify:

• Functional gaps

• Enhancement opportunities

• Ensure readiness for future adjustments and scalability

--- 4. Stakeholder Management

• Collaborate with:

• Business stakeholders (Collections, Recovery, Risk)

• IT / Architecture / Delivery teams

• Conduct requirement workshops (German + English)

--- 5. Data & Functional Detailing

• Define:

• Data requirements (DPD, customer, exposure, payments)

• Business rules (segmentation, prioritization, escalation)

• Support integration with core systems (loan/CRM/payment)

--- 6. Testing & Validation

• Support:

• UAT definition and execution

• Scenario validation for collections flows

• Ensure requirements traceability (BRD → FSD → Test cases)

document and solutions implementation as defined by client through effective team management

Key Responsibilities

1. To drive business workshops and gather business requirements

2. To review functional specification document and ensure for completeness and storage.

3. To conduct the walkthrough’ to brief the functional specification mapping to business requirements and suggest design solutions

4. To review test cases and ensure that it is in line with functional requirements

5. To lead a team of business analysts

Skill Requirements

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Other Requirements

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