Track Manager (Support & Operations)

Job Summary

7 to 11 years of experience in deployment & implementation of Privileged Identity Management using Cyber Ark solution for large scale customers across various industry verticals Play active role in the execution of the project and demonstrate strong technical leadership Have a strong knowledge of the Cyber Ark privileged account security suite –Cyber Arkversion 7.x, 8.x, 9.x and 10.x.Experience in the use of Cyber Ark PACLI to automate tasks related to user and safe management.

Good understating of Cyber Ark CorePAS components: Vault, PVWA, CPM, PSM, PTA., etc.Lead privileged account onboarding (Windows, Unix/Linux, Databases, Network & Application accounts).Capture detailed requirements for the Cyber Ark solution based on input from platform owners, eco-system owners, the target architecture and high-level requirements.Design and Architecture of the overall Cyber Ark implementation.Configure & customize PSM connectors, CPM plugins, platforms, and session policies.Develop automation using REST APIs, PowerShell, Python, Java for onboarding, reporting, and integrations.Performing compliance checks on Cyber Ark for IT security safes and to Provide alerts and reports appropriately. Investigate, Provide RCA and resolve Incidents.Open to travel as and when required for deployment at customer sites Be a strong team player Advanced knowledge of windows/VMware administration.Advanced knowledge of Windows Cluster Server Strong grasp of network design, application/infrastructure security concepts, techniques, technologies, and tools Experience in working in an on/offshore environment and proven track record of delivering quality outcomes Customer service background – able to empathize with customer and own the issues raised to resolution

Key Responsibilities

1. Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
2. Understand client requirements and accountable in ensuring support team is meeting client expectations
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Brining new ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customers’ needs within the ambit of the given environment so as to lead to business results.

Skill Requirements

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Other Requirements

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