Sr Administrator (Support & Operations)

Job Summary

Job Summary:

We are seeking a Level 2 SOC Analyst responsible for continuous security monitoring, incident investigation, and response. The role involves analyzing alerts, identifying threats, and supporting remediation activities in a 24x7 SOC environment.

Key Responsibilities

Key Responsibilities:

• Monitor and analyze security alerts from SIEM/SOC monitoring tools

• Investigate and respond to incidents escalated from Level 1 analysts

• Perform root cause analysis of security incidents

• Analyze logs from network, endpoint, and application sources

• Correlate events across multiple tools to identify true threats

• Execute incident response procedures including containment and remediation

• Tune detection rules to reduce false positives and improve alert quality

• Participate in threat hunting activities and proactive monitoring

• Generate incident reports and provide recommendations

• Support shift handovers and maintain SOC documentation

Skill Requirements

Required Skills:

• Hands-on experience in SOC monitoring and SIEM tools

• Strong understanding of incident response lifecycle

• Knowledge of network security, endpoint security, and threat vectors

• Familiarity with MITRE ATT&CK framework

• Experience in log analysis and event correlation

• Good analytical and troubleshooting skills

Good to Have:

• Experience with tools like Splunk, Microsoft Sentinel, QRadar

• Knowledge of EDR, IDS/IPS, DLP, Firewalls

• Basic scripting skills (Python, PowerShell)

Certifications (Preferred):

• CEH / CySA+ / GCIH

Soft Skills:

• Strong communication and documentation skills

• Ability to work in 24x7 shift environment

• Team collaboration and problem-solving mindset

Other Requirements

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