HCL Technologies
Service Delivery Manager (DFS)
RoleProject Management
LevelManager
LocationCity Of London, United Kingdom
WorkOn-site
TypeFull-time
Posted2 days ago
About the role
Job Summary
Senior Program Management Lead:
Key Responsibilities
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To anchor process improvement/compliance (human error reporting) and other organizational initiatives (automation , Lean IT implementation)
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To plan for Program and Delivery Management and ensure that the agreed deliverables in terms of margin are met.
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To guide, manage, develop, engage the team thereby ensuring employee retention
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To ensure customer engagement / satisfaction and referenceability
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To ensure upskill/ creation of resources through internal academies/ trainings and growth rotation
Skill Requirements
null
Other Requirements
null
Benefits and perks
•Learning Budget
Required skills
Delivery management
Process improvement
Team leadership
Customer engagement
Resource development
About HCL Technologies
City Of London
Headquarters