Engineer (Support & Operations)

Job Summary

Experience working with EMC SAN, EMC NAS and Block Storage technologies
Has applied knowledge of SAN, and various EMC products

Experience working with Enterprise Class Storage Arrays:

Experience working in EMC Powerstore, Powermax, Infinindat, EMC VMAX, Hitachi USPv, VSP, G1xxx, EMC Isilon, IBM Content Platform etc.,
Experience in any of the replication technology like SRDF, Recoverpoint etc.,
Experience working with EMC FAST Experience working with EMC SRDF and Timefinder

Experience working with Cisco SAN Switches:

Experience working with Brocade SAN Switches:

Experience working with Virtual SAN environments
Experience working with AIX, Solaris, Windows, Linux, VMWare within the SAN environment
Experience with capacity planning within the SAN environment
Experience with performance analysis within the SAN environment

• Strong knowledge of tape SAN Fabric using Brocade switches
• Director class and edge technology, zoning and configuration
  Strong Knowledge on IBM TSM Backup.
  Strong knowledge on Database agents, VM backup solutions etc.,
  Strong knowledge of EMC Data Domain and other Backup Storage.
  Strong troubleshooting skills for both tape SAN and TSM technology
  Strong encryption setup and troubleshooting knowledge.
  Strong scripting skills in Python, Shell and Perl
  Good documentation skills required
  Very good problem-solving skills
  Good understanding of ITIL processes
  Working experience in ticketing tools like Service Now etc.,

Key Responsibilities

Manage and Maintain the Storage environment consisting of Block, NAS and COS storage

Provide 24x7 support

Perform Root cause analysis

Coordinate with vendor for hardware issues

Perform capacity planning and hardware planning

Manage Life cycle of the device

Skill Requirements

Understanding of Storage and Backup environment and its architecture

ITIL knowledge with any ticketing tool experience

Good communication and problem solving skills

Other Requirements

Scripting with any languages

Ansible and automation tools