Technical Lead

Job Summary

The Operations SME focuses on day-to-day availability, reliability, and performance of production systems, ensuring SRE practices are embedded into operational processes.
Key Responsibilities
• Maintain and operate production applications, infrastructure, and databases
• Implement and manage monitoring, alerting, and performance tools
• Perform incident response, troubleshooting, and RCA
• Execute hardware and software upgrades
• Conduct capacity planning and performance analysis
• Maintain runbooks, SOPs, and operational documentation
• Support cloud, enterprise, SaaS, COTS, and legacy platforms
Must Have
• 6+ years of experience in production operations
• Experience managing VMs, servers, networks, and applications
• Strong experience with monitoring, logging, and alerting
• Understanding of reliability metrics and operational KPIs
• Proficiency in scripting (Python, Bash, Groovy, Go Lang)
• Understanding of container platforms
• Familiarity with ITSM processes
Good to Have
• Application architecture exposure in Java or .NET
• CI/CD and automation experience
• Knowledge of Chaos Engineering
• SRE certification

Key Responsibilities

1. To be responsible for providing technical guidance / solutions ;define, advocate, and implement best practices and coding standards for the team.

2. To develop and guide the team members in enhancing their technical capabilities and increasing productivity

3. To ensure process compliance in the assigned module| and participate in technical discussions/review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).

4. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.

Skill Requirements

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Other Requirements

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