Technical Specialist

Job Summary

The Software Engineer will design, develop, maintain, and modernise Content Management products supporting digital channels. The role contributes to a managed, outcome-based delivery team with end-to-end accountability for agreed outcomes across content creation, management, distribution, insights, and experience capabilities.

Key Responsibilities

Software Engineering & Product Development

• Develop and maintain Content Management products across Contentful CMS, Bynder DAM, Content Insights, Ratings & Reviews, UGVC, and AI capabilities.

• Design and implement robust APIs, microservices, and backend services using Golang and TypeScript.

• Build scalable, secure, maintainable components for headless CMS and DAM pipelines.

• Contribute to reliable engineering delivery aligned with agreed tertial roadmap and OKRs.

Content Management Transformation

• Support migration towards headless content architecture and central asset storage.

• Contribute to decommissioning legacy systems, including Legacy CMS sunset initiatives.

• Enable new ways of working for content co-workers by building stable and user-centric platform capabilities.

Cloud, Dev

Ops & Platform Reliability:

• Develop cloud-native solutions on Google Cloud Platform (GCP).

• Build, maintain, and improve CI/CD pipelines and release practices.

• Ensure performance, observability, resilience, and maintainability of services.

• Apply modern engineering practices including automated testing, code reviews, and continuous improvement.

Data & AI Enablement

• Collaborate with data engineering and data science teams to support content insights and AI-enabled capabilities.

• Integrate engineering components that support image classification, Ratings & Reviews summarisation, UGVC pre-moderation, and content trend analysis where applicable.

• Contribute to a sustainable data and AI foundation that can be maintained beyond individual resource cycles.

Collaboration & Delivery

• Work closely with Product Owners, Engineering Managers, Data leadership and stakeholders as required.

• Participate in Agile ceremonies, backlog refinement, roadmap planning, and cross-functional delivery discussions.

• Communicate clearly in business-level English and contribute to team continuity and domain knowledge retention.

Skill Requirements

• Strong hands-on software engineering experience in Golang and TypeScript.

• Experience with API development, microservices, distributed systems, and cloud-native engineering.

• Practical experience with Google Cloud Platform (GCP).

• Experience with CI/CD pipelines and modern software delivery practices.

• Understanding of headless CMS architecture and/or Digital Asset Management pipelines.

• Ability to work in a product-oriented, outcome-based delivery model rather than pure staff augmentation.

• Business-level English communication skills.

Other Requirements

• Experience with large-scale content management ecosystems, omnichannel digital platforms, or marketing technology platforms.

• Exposure to content performance insights, analytics pipelines, Big Query, or data modelling concepts.

• Experience integrating AI/ML-enabled capabilities into product platforms.

• Familiarity with DAM workflows, media asset processing, ratings and reviews, user-generated visual content, or moderation workflows.