Technical Specialist

Job Summary

To conceptualize| design and deliver product / sustenance delivery through the team as per defined scope and standards in a SAP CRM .

Manage the client stakeholder expectations

Plan and Prirotize the expectations:

Build a Qtrly Plan for the track.

Track the Scope of Enhancements & Reported pain areas of Business .

Meet the Metrics as defined for the account .

Key Responsibilities

1. To architect| design and develop (through Team) solution for product/project & sustenance delivery

2. To support as an SME

3. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements

4. To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and deliver risks are mitigated

5. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology

6. To review project deliverables.

7. To recommend client value creation initiatives and implement industry best practices (on specific technology/product)

Skill Requirements

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Other Requirements

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