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HCL Technologies
HCL Technologies

Support Lead (DPO)

RoleOperations
LevelLead
LocationNoida, India
WorkOn-site
TypeFull-time
Posted1 week ago
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About the role

Job Summary

The primary job purpose is to oversee and manage the support team, ensuring high-quality service delivery, process adherence, and continuous improvement while fostering a collaborative and motivated team environment.

Key Responsibilities

  1. Oversee And Manage The Support Team To Ensure High-Quality Service Delivery.

  2. Ensure Compliance With Process Adherence And Quality Benchmarks.

  3. Drive Continuous Improvement Initiatives Within The Team.

  4. Conduct Regular Performance Reviews And Provide Constructive Feedback.

Skill Requirements

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Other Requirements

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Required skills

Support Operations

Leadership

Issue Resolution

Coordination

About HCL Technologies

Noida

Headquarters