Analyst (Support & Operations)

Job Summary

We are seeking an experienced PMO (2 years or above) to lead our Project Management Office, implement standardized methodologies, and ensure successful project execution and governance. \r\n\r\n Key Responsibilities:\r\n Governance & Standards: Enforce consistent methodologies across projects. Track with the resources on the compliance trainings, skill upliftment trainings\r\n Portfolio Management: Align project initiatives with strategic business goals.\r\n Monitoring & Control: Use KPIs and dashboards to track performance and mitigate risks. Represent the account on all the audits like Ops Hi5, ECA or any other audit (both internal and external)\r\n Resource Optimization: Allocate personnel and budget effectively to prevent bottlenecks. Track on resource onboarding and release\r\n Continuous Improvement: Refine processes by gathering \"lessons learned\".

Key Responsibilities

• Primary Skill
• Hands on experience on PowerPoint, Excel, Word, Jira. \r\n Persistence and endurance in follow ups (should be self-motivated)\r\n Ability to represent the account in various audits\r\n Secondary Skill
• ITSM knowledge

Skill Requirements

Proficiency in MS Office specifically in PowerPoint, Excel, Word, Jira, MS Project, or Smartsheet

Other Requirements

Governance & Standards: Enforce consistent methodologies across projects. Track with the resources on the compliance trainings, skill upliftment trainings\r\n Portfolio Management: Align project initiatives with strategic business goals.\r\n Monitoring & Control: Use KPIs and dashboards to track performance and mitigate risks. Represent the account on all the audits like Ops Hi5, ECA or any other audit (both internal and external)\r\n Resource Optimization: Allocate personnel and budget effectively to prevent bottlenecks. Track on resource onboarding and release\r\n Continuous Improvement: Refine processes by gathering \"lessons learned\".