
HCL Technologies
SME - Microsoft PowerBI,Windows Powershell, Python
RoleData Analytics
LevelLead
LocationMississauga, Canada
WorkOn-site
TypeFull-time
Posted1 week ago
About the role
Job Summary
Looking for SRE Governance professionals with strong ITSM expertise and automation skills to drive governance across Incident, Change, and Problem Management. The role focuses on improving compliance, efficiency, and transitioning to a data-driven governance model. Key Responsibilities Ensure ticket quality, SLA adherence, and RCA completeness Govern ITSM processes and drive standardization Automate manual governance tasks using Power Automate, Power BI, or scripting tools Build dashboards, scorecards, and governance reports Collaborate with SRE, Dev, and Ops teams to improve reliability Analyze change impacts and incident root causes
Key Responsibilities
1
Skill Requirements
null
Other Requirements
null
Required skills
Power BI
PowerShell
Python
Reporting
About HCL Technologies
Mississauga
Headquarters