HCL Technologies
HCL Technologies

Senior Administrator - Program & Project Management

RoleDevops
LevelSenior
LocationIndia
WorkOn-site
TypeFull-time
Posted1 week ago
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About the role

Job Summary

  • Help SAOs on Governance of KPI • Prepare & run weekly / monthly reports • Co-ordinate with Various Partner to collect data around KPI & perform analysis • Run weekly Governance Call for each KPI • Maintain, update, and follow up on JIRA’sfor improvement action items.
  • Perform audit of the service request • Prepare management reports on various KPI’s Work on any project / assignment given by SAP Service Area Owner

Key Responsibilities

Job Role : Senior Administrator

  • Program & Project Management

Job Summary : Help SAOs on Governance of KPI • Prepare & run weekly / monthly reports • Co-ordinate with Various Partner to collect data around KPI & perform analysis • Run weekly Governance Call for each KPI • Maintain, update, and follow up on JIRA’sfor improvement action items.

  • Perform audit of the service request • Prepare management reports on various KPI’s Work on any project / assignment given by SAP Service Area Owner

Job Responsibilities : Help SAOs on Governance of KPI • Prepare & run weekly / monthly reports • Co-ordinate with Various Partner to collect data around KPI & perform analysis • Run weekly Governance Call for each KPI • Maintain, update, and follow up on JIRA’sfor improvement action items.

  • Perform audit of the service request • Prepare management reports on various KPI’s Work on any project / assignment given by SAP Service Area Owner

Skill Requirements

  • Help SAOs on Governance of KPI • Prepare & run weekly / monthly reports • Co-ordinate with Various Partner to collect data around KPI & perform analysis • Run weekly Governance Call for each KPI • Maintain, update, and follow up on JIRA’sfor improvement action items.
  • Perform audit of the service request • Prepare management reports on various KPI’s Work on any project / assignment given by SAP Service Area Owner

Other Requirements

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Benefits and perks

Learning Budget

Required skills

Systems administration

Troubleshooting

Service operations

About HCL Technologies

Others

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