SeniorAdministrator - Azure Security

Job Summary

Cloud Platforms • Strong hands-on experience in at least one: o Microsoft Azure (preferred) o AWS or Google Cloud Platform Security Tools & Technologies • Cloud security posture management (CSPM) • Endpoint & workload security • SIEM tools (Microsoft Sentinel, Splunk, QRadar) • Vulnerability management tools (Qualys, Nessus) Core Security Knowledge • Identity & Access Management (IAM, MFA, Conditional Access) • Network security (NSG, Firewalls, WAF, VPN, Zero Trust) • Encryption & key management (KMS, HSM) • Security monitoring and incident response

Key Responsibilities

1. Deliver Advanced Technical Support By Troubleshooting And Resolving Complex Incidents Related To Azure Security And Networking, Ensuring Compliance With Quality Standards And Regulatory Requirements.

2. Conduct Thorough Root Cause Analysis For Escalated Incidents, Implementing Effective Solutions To Mitigate Technical And Security Issues, And Documenting Findings For Future Reference.

3. Engage In Knowledge Base Management By Updating And Refining Documentation, And Facilitating Training Sessions For New Team Members To Enhance Their Skills And Understanding Of Azure Security Protocols.

4. Resolve Complex Support Tickets Within The Agreed Service Level Agreements (Slas), Collaborating With Cross-Functional Teams To Ensure Seamless Operations And Maintain A Robust Security Posture.

5. Enhance Customer Experience By Achieving First Call Resolution, Minimizing Rejected Resolutions And Reopens, While Proactively Addressing Potential Security Threats To Ensure High Levels Of Customer Satisfaction (Csat).

Skill Requirements

Monitor cloud environments for security threats, vulnerabilities, and suspicious activities • Investigate and respond to security alerts and incidents (L2 escalation support) • Implement and manage cloud-native security tools: o Azure Security Center / Microsoft Defender for Cloud o AWS Security Hub / Guard Duty o GCP Security Command Center • Perform vulnerability assessments and remediation tracking • Manage Identity & Access Management (IAM), RBAC policies, and privileged access • Ensure secure configuration of cloud resources (compute, storage, networking) • Implement and maintain security policies, standards, and benchmarks (CIS, NIST) • Support compliance requirements such as ISO 27001, SOC 2, GDPR • Work with DevOps teams to implement Dev Sec Ops practices • Review logs and integrate with SIEM tools (e.g., Splunk, Sentinel) • Assist in security audits, risk assessments, and reporting • Provide technical guidance to L1 teams and support continuous improvement initiatives

Other Requirements

Other Skills • Understanding of Dev Sec Ops tools (Terraform, CI/CD pipelines) • Scripting knowledge (PowerShell, Python, or Bash) • Knowledge of container security (Docker, Kubernetes) – preferred