Senior Engineer - Program & Project Management

Job Summary

Job Title: Project Coordinator

Job Summary:

The Project Coordinator supports the successful planning, execution, monitoring, and closure of projects by coordinating activities, tracking progress, maintaining documentation, and ensuring effective communication among stakeholders. The role works closely with Project Managers, technical teams, and business stakeholders to ensure projects are delivered on time, within scope, and in line with organizational standards and customer expectations.

Key Responsibilities

Roles & Responsibilities:

• Support Project Managers in planning, scheduling, and executing projects across the project lifecycle

• Coordinate project activities, tasks, and dependencies among cross‑functional teams

• Prepare and maintain project plans, schedules, trackers, and status reports

• Track project progress, milestones, risks, issues, and action items

• Organize and facilitate project meetings, workshops, and reviews; prepare minutes and follow‑ups

• Ensure timely communication of project updates to internal and external stakeholders

• Maintain project documentation, including scope, RAID logs, change requests, and approvals

• Assist in resource coordination and task assignments with delivery and support teams

• Monitor compliance with project governance, processes, and quality standards

• Support change management, escalation handling, and decision tracking

• Assist with project closure activities, lessons learned, and handover documentation

Skill Requirements

Primary Skills:

• Strong understanding of project management fundamentals (planning, tracking, reporting)

• Proficiency in MS Office tools (Excel, Word, PowerPoint); experience with MS Project or equivalent

• Excellent coordination, communication, and stakeholder management skills

• Ability to manage multiple tasks and priorities in a fast‑paced environment

• Strong documentation, reporting, and attention‑to‑detail skills

• Basic understanding of project governance, risk, and issue management

• Experience working with project tracking or ITSM tools (e.g., Service Now, Jira, Clarity – preferred)

Good to Have Skills:

• Knowledge of Agile, Waterfall, or hybrid project methodologies

• Experience in IT Infrastructure, Data Center, Cloud, or Facilities projects

• Familiarity with vendor coordination and customer communication

• Exposure to PMO operations, reporting dashboards, and compliance tracking

• Understanding of ITIL processes and service delivery environments

• PMP, PRINCE2, or Agile certification exposure

Other Requirements

Minimum Work Experience:

• 2–5 years of experience in project coordination or project support roles

• Experience supporting IT, infrastructure, facilities, or enterprise projects is preferred

• Exposure to multi‑stakeholder, multi‑vendor, or customer‑facing project environments is an advantage

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, Management, or a related discipline

• Project Management or ITIL certifications (preferred, not mandatory)

• Formal training in project management tools or methodologies is an advantage