IND - Lead Engineer, Infrastructure

• IND Lead Engineer, Infrastructure
• GCC035

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

About the Role

We are looking for a Documentum Platform Engineer to own and evolve our enterprise content management platform. This is a hands‑on engineering role focused on Open Text Documentum, AWS, and Amazon EKS, supporting both cloud and hybrid environments.

You will be responsible for platform reliability, performance, automation, upgrades, and cloud enablement, working closely with application, infrastructure, and security teams.

Key Responsibilities

• Engineer, administer, and support Open Text Documentum (Content Server, DA, x Plore, DTS)

• Design, deploy, and operate Documentum on AWS, leveraging: Amazon EKS, Helm, Terraform / CloudFormation, Oracle databases, Amazon S3

• Manage multiple Documentum repositories (docbases) across dev, test, and production

• Perform performance tuning, capacity planning, and troubleshooting

• Design and maintain high availability and disaster recovery solutions

• Plan and execute Documentum upgrades, patches, and hotfixes

• Upgrade and maintain EKS clusters and underlying Linux platforms

• Automate provisioning and deployments using Infrastructure‑as‑Code and CI/CD

• Implement and manage Documentum security models (ACLs, roles, groups)

• Integrate authentication with LDAP / Active Directory / OTDS

• Monitor platforms using Splunk, Dynatrace, and related tools

• Provide production support, incident resolution, and root cause analysis

• Create operational documentation and runbooks

**Required Qualifications **

• 5+ years of hands‑on Open Text Documentum experience

• Strong experience running Documentum on AWS

• Proven expertise with Amazon EKS and Kubernetes‑based platforms

• Solid knowledge of AWS services, Linux, and cloud infrastructure

• Experience with Oracle databases supporting Documentum

• Deep understanding of: Documentum object models and x Plore indexing and performance tuning

• Experience with automation, CI/CD, and Infrastructure‑as‑Code

• Familiarity with enterprise monitoring and ITSM processes

Preferred Qualifications

• AWS, Kubernetes/EKS, and Documentum certifications

• Experience supporting Documentum in hybrid or large‑scale enterprise environments

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