• IND Senior Staff Reliability Engineer
• GCC019

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The Cloud Services team is seeking a Senior Cloud Reliability Engineer to help design, operate, and continuously improve a large-scale, multi-cloud platform environment (AWS & GCP skills preferred).

This team is responsible for the engineering, reliability, and governance of 200+ cloud services supporting critical business workloads. The role blends hands-on technical delivery with platform strategy, reliability standards, and automation at scale.

You will work closely with global engineering, security, and infrastructure teams, including senior leadership, to ensure cloud services are secure, resilient, observable, and cost-effective.

Key Responsibilities

• Assists in the development, maintenance and operations of IT services across 200+ infra services across our Cloud transformation landscape.

• Develop solutions and drive adoption of enterprise solutions such as Cyber Protection, Disaster Recovery, and Security enhancements, across Line of business teams.

• Drive improvement, through automation, of software delivered as a service from an efficiency and simplicity perspective.

• Provide clear operational documents and construction/support specifications to IT userbase.

• Provide insight into operational Metrics across the entire Cloud Environment.

• Consult with customers on any new requirements, design questions or functionality configurations for environments on and off premise

• Deliver the tooling and capabilities needed to enable cloud compliance, metrics, reporting and cost management roadmap and strategy.

• Participate in incident resolution and change implementation as necessary. This may occasionally include support during non standard hours.

Required Skills & Experience:

• Requires expert level hands on experience with deep, hands-on expertise in AWS cloud services.

• Proficiency in infrastructure automation and scripting (Python, shell scripting, CloudFormation, Terraform, Ansible, AWS Lambda).

• Solid understanding of networking, firewall, and security concepts in cloud environments.

• Experience with Git-based workflows and modern CI/CD practices.

• Expert understanding of how applications should be engineered by following fault tolerate best practices, separation of duties, observability, and being operator friendly.

• Working knowledge of block, object, and file storage technologies.

• Experience designing or supporting disaster recovery solutions, including familiarity with AWS Elastic Disaster Recovery.

• Self-motivated, results-oriented, and comfortable working independently as well as collaboratively across global teams.

Nice to Have

• Intermediate knowledge of Ansible.

• Familiarity with Google Cloud Platform is also a plus.

What We Offer

• Collaborative work environment with global teams.

• Competitive compensation and comprehensive benefits.

• Continuous learning and growth opportunities in geospatial and risk analytics technologies.

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