
Multinational clothing company.
Sales Advisor 38h at H&M
About the role
A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.
Key responsibilities:
-
Provide great customer experience.
-
Fold, hang, display and merchandise garments to maximise selling opportunities.
-
Actively process, stock and replenish garments on the sales floor and in the stock room.
-
Open, unpack and label merchandise with security tags.
-
Support customer purchases and returns in the register.
A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.
Key responsibilities:
-
Provide great customer experience.
-
Fold, hang, display and merchandise garments to maximise selling opportunities.
-
Actively process, stock and replenish garments on the sales floor and in the stock room.
-
Open, unpack and label merchandise with security tags.
-
Support customer purchases and returns in the register.
This is a full time role. Due to data policies, we only accept applications through career page.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Required skills
Customer service
Retail sales
Merchandising
Stock replenishment
POS handling
Communication
Teamwork
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About H&M

H&M
PublicMultinational clothing company.
10,001+
Employees
Stockholm
Headquarters
$18B
Valuation
Reviews
10 reviews
3.5
10 reviews
Work-life balance
2.8
Compensation
2.2
Culture
3.8
Career
2.9
Management
2.4
45%
Recommend to a friend
Pros
Great team and supportive coworkers
Friendly environment and team spirit
Flexible hours and part-time opportunities
Cons
Low pay and compensation not matching workload
Poor management communication and unrealistic expectations
Stressful environment during peak seasons
Salary Ranges
4,841 data points
Intern
Intern · Business Analyst
0 reports
$56,637
total per year
Base
-
Stock
-
Bonus
-
$48,139
$65,135
Interview experience
5 interviews
Difficulty
3.0
/ 5
Duration
21-35 weeks
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Team Interview
5
Offer
Common questions
Behavioral/STAR
Past Experience
Culture Fit
Customer Service Scenarios
Retail Experience
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