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Transport Center Planner – full-time – permanent – CTOC Spain

H&M

Transport Center Planner – full-time – permanent – CTOC Spain

H&M

Madrid

·

On-site

·

Full-time

·

1d ago

WHAT YOU’LL DO

Our Transport Teams are centralized into three local hubs across Europe, known as Cluster Transport Operations Centers (CTOCs), located in the Poznań area (Poland), Madrid area (Spain), and Stockholm (Sweden). These centers enable collaborative resource pooling, centralized expertise, and a unified approach to managing all markets from a cluster-wide perspective — maximizing synergies across the network and strengthening stakeholder alignment.

As Transport Center Planner, you’ll support daily and weekly transport operations through planning, reporting, and stakeholder coordination. Your role ensures accuracy, service quality, and continuous process improvement. Your main responsibilities will include:

  • Act as first-line support for daily transport activities, resolving issues with internal and external stakeholders.
  • Assist with scheduling, planning, and cross-dock operations, ensuring smooth workflows and timely updates.
  • Handle transport documentation and claims, resolving discrepancies with external partners.
  • Contribute to process improvements and support project implementation.
  • Monitor KPIs, analyse trends, and support service quality enhancements.
  • Prepare daily and weekly reports (e.g., on-time performance, VAT, inventory balances).
  • Administer transport systems, ensure data accuracy, and resolve technical issues.
  • Maintain system data through regular updates and clean-ups.

WHO YOU’LL WORK WITH

You’ll collaborate closely with cross-functional teams and key stakeholders to ensure seamless transport operations, drive improvements, and maintain high service standards. Your main collaboration partners will be:

  • Regional Transport Operations team
  • External transport providers and logistics partners
  • Warehouse operations teams
  • System and data administration teams
  • Project and process improvement stakeholders

WHO YOU ARE

We are looking for people with...

  • Strong organisational and time management skills to handle multiple tasks efficiently
  • Experience in transport operations, including planning, claims handling, and system administration, with a keen eye for data accuracy
  • The ability to monitor KPIs and operational metrics to support data-driven decisions
  • Effective communication and collaboration skills to work across teams and with external partners
  • Familiarity with varying transport management systems and tools, with a willingness to learn new technologies and workflows
  • Fluent in Spanish & conversational in English

And people who are…

  • The ability to solve problems, identify and address operational issues, and escalate when necessary
  • Proactive and solution-focused, with the ability to identify and implement improvements in processes
  • Curious and adaptable, eager to learn and grow in a dynamic logistics environment

JOIN US

This is a full-time role located in the Madrid area/Spain with a local contract. The Transport Center Planner is reporting to the Transport Planning Team Leader. Sounds interesting? Apply by sending in your **CV in English.We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

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关于H&M

H&M

H&M

Public

Multinational clothing company.

10,001+

员工数

Stockholm

总部位置

$18B

企业估值

评价

3.3

10条评价

工作生活平衡

3.2

薪酬

2.5

企业文化

4.0

职业发展

2.8

管理层

2.3

65%

推荐给朋友

优点

Friendly and supportive coworkers

Good training and learning opportunities

Flexible work hours

缺点

Low pay and uncompetitive salary

Limited career advancement opportunities

Poor management and lack of direction

薪资范围

4,841个数据点

Intern

Intern · Business Analyst

0份报告

$56,637

年薪总额

基本工资

-

股票

-

奖金

-

$48,139

$65,135

面试经验

5次面试

难度

3.0

/ 5

时长

21-35周

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Team Interview

5

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios

Retail Experience