Drive the technical strategy, architecture, and execution for ambiguous projects on our conversational AI platform. Define the technical roadmap for scalable, long-term solutions.

Act as the lead engineering partner for product management and User Experience. Define product strategy, refine ambiguous customer needs into concrete technical designs, and drive consensus across teams.

Manage and iterate on new platform capabilities to meet immediate customer needs.

Balance this speed with long-term technical health, advocating best practices to ensure solutions are clean, maintainable, scalable, testable, and easy to refactor.

Leverage user empathy to guide product direction, respond thoughtfully to customer feedback, and build intuitive, powerful, and seamless experiences for the developers who rely on our platform.

Bachelor’s degree or equivalent practical experience.

8 years of experience in software development with C++.

7 years of experience leading technical project strategy, ML design, and optimizing ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging, fine tuning).

5 years of experience with design, architecture and testing/launching software products.

2 years of experience with GenAI techniques (e.g., Large Language Models (LLMs), Multi-Modal) or with GenAI-related concepts (e.g., language modeling, computer vision).