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Google
Google

Organizing the world's information and making it universally accessible.

Senior Account Strategist, Google Customer Solutions (English, Portuguese)

RoleAccount Management
LevelSenior
WorkOn-site
TypeFull-time
Posted1 month ago
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About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members represent Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. Together, we create and implement business plans broadly for all types of businesses.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Identify and build trusted relationships with key client decision-makers, engaging effectively (virtually and in-person) to understand their business objectives and marketing needs.

  • Analyze customer objectives, financials, and the competitive landscape to develop high-quality agreements,and align on ambitious goals that maximize portfolio value and contribute to quarterly growth targets.

  • Build deep Google Ads knowledge to identify the right solutions for customer needs, and pitch powerfully by simplifying product features into customer-focused language, always demonstrating a clear value proposition designed to exceed expectations.

  • Ensure effective campaign implementation, meticulously tracking and measuring the long-term impact of Google's solutions against client objectives and relative to competitor offerings.

  • Drive future customer growth and long-term partnerships by identifying and pursuing opportunities, always acting with sales integrity while embracing a culture of learning and working smarter with AI.

Minimum qualifications

  • Bachelor's degree or equivalent practical experience.

  • 5 years of experience in sales, business development, advertising, account management, marketing, or consulting, or 3 years of experience with an advanced degree.

  • Experience working with advertisers, agencies, or clients.

  • Ability to communicate in English and Portuguese fluently to engage with clients in the region.

Preferred qualifications

  • Track record of providing high-level strategic advice to advertisers, directly influencing campaign effectiveness and Return on Investment (ROI).

  • Expertise in launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.

  • Expertise in media sales and account management, consistently exceeding growth targets through proactive client engagement.

  • Ability to transform raw data insights into compelling storylines that drive presentation development and stakeholder buy-in.

  • Ability to leverage market intelligence to diagnose complex client challenges and engineer scalable solutions.

  • Ability to align daily operations and account strategies with overarching long-term business objectives.

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About Google

Google

Google

Public

Google specializes in internet-related services and products, including search, advertising, and software.

10,001+

Employees

Mountain View

Headquarters

$1,700B

Valuation

Reviews

10 reviews

4.5

10 reviews

Work-life balance

3.2

Compensation

4.3

Culture

4.1

Career

4.2

Management

3.8

82%

Recommend to a friend

Pros

Great benefits and perks

Innovative and interesting work

Career development and learning opportunities

Cons

High pressure and expectations

Long hours and heavy workload

Fast-paced and overwhelming environment

Salary Ranges

57,503 data points

Mid/L4

Mid/L4 · Accessibility Analyst

1 reports

$214,500

total per year

Base

$165,000

Stock

-

Bonus

-

$214,500

$214,500

Interview experience

9 interviews

Difficulty

3.4

/ 5

Duration

14-28 weeks

Offer rate

44%

Experience

Positive 0%

Neutral 56%

Negative 44%

Interview process

1

Application Review

2

Online Assessment/Technical Screen

3

Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Product Sense