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Google
Google

Organizing the world's information and making it universally accessible.

Search Ads 360 Specialist, Google Customer Solutions

RoleSales Engineering
LevelMid Level
WorkOn-site
TypeFull-time
Posted1 month ago
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About the job

As a Search Ads 360 Specialist, you will develop and renew relationships with agencies and clients. You will engage clients to map strategies and provide resources that enable them to achieve their online marketing objectives using Search Ads 360.

In this role, you will lead and execute projects and support clients who use Search Ads 360. These projects will include technical assistance on business pitches, product implementations, advisory on campaign set up, delivery and product upgrades, custom solutions, and campaign reporting. You will work on multiple projects concurrently, either separately or with multiple cross-functional teams. In addition, you will also help customers with product configuration and business process improvement, combining the understanding of Google Marketing Platform products with their needs.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Develop, drive, and renew agency partnerships across the organization.

  • Consult agency partners on the adoption of Search Ads 360 technology and best practices to drive search marketing success, and use client management, industry, and product knowledge to scope and understand client business needs and issues.

  • Use key levers such as automation and attribution, to drive performance against client’s desired customer business outcomes.

  • Partner with Google product management, business, marketing, and customer support teams to enable client success and pursue opportunities within accounts.

  • Lead customer communications, feature prioritization, and resolve client issues, from analysis and research to coordination of resources.

Minimum qualifications

  • Bachelor's degree or equivalent practical experience.

  • 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns and providing client solutions.

  • 4 years of experience in a client-facing role working with partners across multiple levels.

  • Experience with digital marketing products (e.g., Google Marketing Platform, Google Ads).

Preferred qualifications

  • Experience with Google Ads or Search Ads 360.

  • Experience with media agencies, advertising technology companies, and media buying/trading companies.

  • Experience working with third-party ad serving tools.

  • Excellent investigative and problem-solving skills.

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About Google

Google

Google

Public

Google specializes in internet-related services and products, including search, advertising, and software.

10,001+

Employees

Mountain View

Headquarters

$1,700B

Valuation

Reviews

10 reviews

4.5

10 reviews

Work-life balance

3.2

Compensation

4.3

Culture

4.1

Career

4.2

Management

3.8

82%

Recommend to a friend

Pros

Great benefits and perks

Innovative and interesting work

Career development and learning opportunities

Cons

High pressure and expectations

Long hours and heavy workload

Fast-paced and overwhelming environment

Salary Ranges

57,503 data points

Mid/L4

Mid/L4 · Accessibility Analyst

1 reports

$214,500

total per year

Base

$165,000

Stock

-

Bonus

-

$214,500

$214,500

Interview experience

9 interviews

Difficulty

3.4

/ 5

Duration

14-28 weeks

Offer rate

44%

Experience

Positive 0%

Neutral 56%

Negative 44%

Interview process

1

Application Review

2

Online Assessment/Technical Screen

3

Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Product Sense