About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

We are a high-impact team in a high-growth phase, and we're looking for passionate, customer-focused individuals to join us in shaping the future of device access. Omni Lab's mission is to connect developers with devices at scale. We are building a vertically integrated device cloud that allows both internal and external developers to access the physical or virtual devices they need, right when they need them. Our work is critical to the success of nearly every product at Google, from Android and Pixel to Google Cloud and AI.

As a Technical Program Manager in the Omni Lab Customer Engagement and Business Operations team, you will have the opportunity to make a significant impact on our customers, operations, and overall business strategy. You will solve complex problems, and build strong relationships.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Define and lead the strategic direction for Omni Lab’s business operations, focusing on vendor ecosystem optimization, go-to-market execution, and strategic customer engagement.

• Own the development and execution of a comprehensive Go-to-Market (GTM) strategy to establish our brand, enable channel partners, and drive adoption.

• Lead engagement for strategic customers and key verticals, developing a joint GTM motion with partners and acting as the customer advocate to translate needs into actionable strategies, which may require flexibility to support global customer conversations, including some overlap with US business hours.

• Lead large-scale, ambiguous, and cross-functional programs that directly impact business growth, operational efficiency, and customer success, driving alignment from strategy through to execution.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.

• 8 years of experience in program management.

• 8 years of experience designing, constructing, or managing infrastructure projects.

• Experience in business operations, vendor/partner management, or a related field.

• Experience in technical infrastructure, cloud services, or device platforms.

Preferred qualifications

• MBA or Master's degree in a technical or business field.

• 10 years of experience in program management, strategy, or business operations in the technology sector.

• Experience developing and executing go-to-market strategies, managing vendor ecosystems, and driving engagement with key customers.

• Experience in change management and communication strategy.

• Excellent problem-solving and communication skills, with the ability to construct, articulate, and defend simple messages or insights from analysis.