Provide expert-level technical direction for quality engineering, defining the goal across global regions and multiple data center product lines.

Lead high-performing teams to optimize data center workflows, enhancing the speed and reliability of hardware deployments while eliminating systemic inefficiencies.

Formalize feedback loops between field observations and product design to mitigate recurring hardware issues and evolve damage control programs.

Own complex root cause analyses for critical, ambiguous technical issues, ensuring robust product quality and predictable fleet-wide deployment.

Translate complex performance data and risk assessments into actionable strategic roadmaps and investment justifications for director and VP-level leadership.

Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field, or equivalent practical experience.

10 years of experience in hardware quality engineering, manufacturing operations, or hyperscale data center environments.

3 years of experience managing technical teams of engineers or technicians in infrastructure.

Experience using structured root cause analysis (RCA) methodologies (e.g., 8D or 5-Why) to resolve hardware failures.