About the job

Google Cloud Professional Services exists to bring specialist expertise around Google Cloud products, services, and supporting practices which make their adoption successful. On this team, you'll engage directly with customers and key Google partners to deliver, design, build, and advise customers on the best way to transition to Google Cloud.

As the Managing Director, Professional Services, you will lead a large regional organization that provides program management, governance, and orchestration of large-scale cloud transformations. This will involve supporting both customers and internal teams from pre-business through to delivery and execution of the joint Google Cloud/Customer transformation program.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Articulate and enable the path to digital transformation, new technology adoption, and cloud transformation for strategic pursuits including workload prioritization, organizational and cultural readiness, new capability adoption, and goal clarification for the customer.

• Maintain key accountability into the customer at board/executive level to ensure the program realizes financial benefits, business objectives, and transformational outcomes.

• Define the overall governance model and services delivery plan for the customer and establish a cadence to manage the ongoing delivery of the plan.

• Lead the delivery of multi-functional, large-scale Google Cloud transformation projects where Google is prioritized and manage a partner ecosystem (product and services).

• Manage the risks, issues, and actions for the customer and regularly track them to meet the expected outcomes and timelines, building mitigation plans as the program evolves.

Minimum qualifications

• Bachelor's degree in Computer Science, a related field, or equivalent practical experience.

• 20 years of experience delivering digital transformation projects to global organizations.

• Experience managing across a matrix of teams and people to exceed 100 full time employees and partner teams.

• Experience working with senior stakeholders, partners, customer executives, and product teams on the implementation of the governance process, change management, stakeholder alignment, and the identification and acquisition of talent.

Preferred qualifications

• MBA or Master's degree in Computer Science or a related technical field.

• Experience leading cloud-based transformation programs and software development solutions.

• Experience working with new and emerging technologies, methodologies, and solutions in the cloud and broader enterprise technology transformation space.

• Experience collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.

• Experience leading complex operational and strategic cross-functional initiatives in a matrixed environment.

• Experience driving continuous innovation in methodologies and techniques and a commitment to advancing technology delivery and customer service.