About the job

Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.

With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.

The Creator Support product team designs and builds systems to support millions of creators through authoritative data, creator-facing products, and advanced technologies like our Generative Artificial Intelligence-powered assistants. The YouTube Creator Support team will greatly impact the growth of YouTube by scaling support to a much larger cohort of creators than we do today by leveraging recent technological advancements in Artificial Intelligence. We strive to make every interaction easy, helpful, and empowering. In this role, you will be building consumer-facing products and experiences at scale.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

• Lead engineers in defining technical strategy and executing full-stack, Generative Artificial Intelligence-driven roadmaps for YouTube Creator Support, ensuring high-quality, timely delivery of scalable support solutions.

• Collaborate with key stakeholders and cross-functional teams to define the goals and roadmap of the team.

• Provide team management, technical mentorship and guidance to team members, fostering their growth and development.

• Foster a culture of innovation, collaboration, and continuous learning within the team.

Minimum qualifications

• Bachelor’s degree, or equivalent practical experience.

• 8 years of experience in software development.

• 2 years of experience with full stack development, across back-end (e.g., Java, Python, Go, C++ codebases) and front-end (e.g., JavaScript, TypeScript, HTML, CSS).

• 2 years of experience in a technical leadership role.

• 2 years of experience in a people management or team leadership role.

Preferred qualifications

• Master's degree or PhD in Computer Science or a related technical field.

• 3 years of experience working in a matrixed organization.

• Experience working with Machine Learning models, tuning precision and recall, and evaluating Generative Artificial Intelligence model quality.