About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

In this role, you will be the leader of how Google enhances daily logistics processes while incorporating current industry standards and best practices. You will be responsible for driving continuous process improvement recommendations, managing the implementation of changes within operations, standardizing user documentation, creating processes that motivate action, and interacting with all partner teams. You will initiate and oversee operational improvement efforts for the Google Cloud Logistics, evaluate operational impacts to inform improvements, work with key stakeholders, motivate innovation within the operational teams, and create presentations or documents for the leadership team highlighting operational performance and improvements.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Responsibilities

• Own the day-to-day logistics operations management of multiple data center locations.

• Create, lead, and support cross-functional company initiatives/projects.

• Manage Third-party logistics partners with associates on their teams dedicated to our account. Manage and monitor metrics for key performance indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements. Drive alignment and prioritization of initiatives in a fluid environment.

• Manage quarterly budgets, invoice control, and capital improvement projects within your locations. Manage relationships with multiple internal customers at data centers.

• Recognize improvement opportunities to the cost or quality of services to be provided. Prepare documented business case, present the business case to the peers and management for approval, and provide ongoing project management.

Minimum qualifications

• Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.

• 5 years of experience in managing warehousing and supply chain operations.

• 5 years of experience working with, supervising, and managing third-party logistics relationships.

Preferred qualifications

• Master's degree in Business Administration, or a related field.

• 5 years of experience analyzing data and generating business insights to guide business decisions.

• Experience with Data Center logistics or Warehouse operations.

• Ability to work independently and as part of a cross-functional team.

• Ability to apply structured thinking and logic to work and provide solutions to issues.