Help partners in their day-to-day challenges by delivering innovative and scalable solutions to their problems, troubleshoot their issues and perform implementation reviews.

Advocate new product features and ensure the prompt and proper resolution of technical challenges.

Represent clients’ feedback on features to Product Management and Engineering teams to improve product offerings.

Ensure high level client satisfaction (both new and ongoing) in terms of technical aspects by providing necessary documentation and technical guidance.

Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.

Experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting.

Experience in either system design or reading code (e.g., Java, C++, Python).