About the job

As a Consulting Account Lead, you will act as a trusted advisor to Google Cloud’s customers by enabling them to use Google Cloud products to achieve their business goals. You will partner with customers to develop cloud success plans such as organizational, programmatic, and technical strategies to meet their business and stakeholder goals. You will work with customers to remove organizational and technical barriers and identify opportunities to help customers expand their use of Google Cloud products. You will recommend best practices related to their industry and organizational changes to accelerate their onboarding and migration plans. You will lead the adoption of Google Cloud, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will work across customer-facing teams to ensure that a customer’s experience on Google Cloud exceeds their expectations. You will understand the customer’s industry and business goals and regularly engage with executive stakeholders across a cross-functional and geographically dispersed team to ensure Google is helping them achieve their goals. You will be expected to be on the customer site approximately 50% of the time.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Drive the adoption and onboarding of Google Cloud at organizations to help customers realize the business value of our partnership and offerings.

• Create value for customers by partnering to define success and building a joint plan with identified objectives, stakeholders, milestones, risks, and metrics needed to achieve their goals.

• Form relationships with stakeholders (e.g., C-Suite and IT team) to understand a customer’s business within their industry and develop roadmaps.

• Guide IT and business executives through the organizational changes needed to unlock the full value of the cloud, and help them staff, train, and align their people and partners to deliver on their cloud transformation.

• Partner with customer-facing account teams and executives from across Google to develop technical plans that help customers achieve their business and cloud consumption goals.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 10 years of experience in a customer-facing role in management consulting, enterprise technology sales, or professional services.

• Experience in leading business or technology transformation programs for enterprise organizations.

• Experience building and maintaining relationships with C-suite or VP-level executives.

Preferred qualifications

• Advanced degree in a Management, Technical, or Engineering field.

• Experience orchestrating large, multi-workstream programs involving customers, partners, and internal teams in a matrixed organization.

• Experience building business cases and articulating the Return on Investment (ROI) of technology investments to executive stakeholders.

• Knowledge of the Google Cloud ecosystem.

• Familiarity with the enterprise AI/ML landscape and enterprise agentic transformation.