Establish and lead Technical Governance, focusing on platform health metrics and enterprise readiness planning.

Provide technical guidance and advocate the adoption of Google Cloud architecture and best practices via workshops.

Drive platform stability and excellence through architectural health assessments.

Serve as the technical advisor to address and resolve critical reliability concerns, advising on and guiding the architecture of highly scalable, and resilient workloads.

Act as the internal customer advocate, translating technical obstacles to influence GCP product roadmaps. Own workload success, stabilization, and ongoing optimization to ensure sustained business value.

Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.

10 years of experience in a customer-facing technical role.

Experience with core cloud computing concepts and enterprise architecture principles, (e.g., networking, compute, storage, IT security, database systems, application development, operational frameworks).

Experience presenting to technical and executive stakeholders (e.g., explaining technical concepts to non-technical audiences).

Experience supporting customers in cloud operations domains (e.g., launch/capacity planning, product release management, technical support, escalation management procedures).