Lead discovery conversations to identify operational strengths/risks, determine key implementation stakeholders, and unearth blockers.

Manage objections and address roadblocks while partnering with the client to develop a rollout plan. Help the client plan an implementation roadmap, providing internal communications plans, timelines for critical milestones, collateral and resources, etc.

Verify adoption and compliance, sourcing client feedback and identifying possible process improvements. Monitor progress and address roadblocks.

Identify technical, operational and proactive solutions to scaling security best practices across Google’s advertisers globally and across channels.

Standardize via playbooks, technical solutions, proactive interventions, our go to market strategy on rollout of new security solutions for Advertisers. Bring the customer back in a structured and prioritized way to balance upstream improvements with on-ground customer experience implications of rollout of fast paced security solutions.

Bachelor’s degree or equivalent practical experience.

8 years of experience in a technical project management or a customer-facing role.

Ability to communicate in English and Mandarin fluently to support client relationship management in this region.