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Google
Google

Organizing the world's information and making it universally accessible.

Customer Engineer, GCP, Outcome, Retail, Google Cloud

RoleSales Engineering
LevelMid Level
WorkOn-site
TypeFull-time
Posted3 weeks ago
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  • Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboard the implementation team, clearing blockers, manage timelines and progress, and ensure readiness (e.g., capacity, training).

  • Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.

  • Drive and track progress of the initial and ongoing ramp of workloads, move customers from agreement to consumption as quickly as possible.

  • Identify expansion opportunities for new workloads within the account during project execution.

  • Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals.

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for the customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

  • Bachelor's degree or equivalent practical experience.

  • 10 years of experience with cloud native architecture in a customer-facing or support role.

  • Experience in deployment planning, orchestration, or change management.

  • Experience in programming languages, debugging, or systems design.

  • Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.

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About Google

Google

Google

Public

Google specializes in internet-related services and products, including search, advertising, and software.

10,001+

Employees

Mountain View

Headquarters

$1,700B

Valuation

Reviews

10 reviews

4.5

10 reviews

Work-life balance

3.2

Compensation

4.3

Culture

4.1

Career

4.2

Management

3.8

82%

Recommend to a friend

Pros

Great benefits and perks

Innovative and interesting work

Career development and learning opportunities

Cons

High pressure and expectations

Long hours and heavy workload

Fast-paced and overwhelming environment

Salary Ranges

57,503 data points

Mid/L4

Mid/L4 · Accessibility Analyst

1 reports

$214,500

total per year

Base

$165,000

Stock

-

Bonus

-

$214,500

$214,500

Interview experience

9 interviews

Difficulty

3.4

/ 5

Duration

14-28 weeks

Offer rate

44%

Experience

Positive 0%

Neutral 56%

Negative 44%

Interview process

1

Application Review

2

Online Assessment/Technical Screen

3

Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Product Sense