Manage day-to-day operations for large vendor teams, ensuring consistent delivery on all Service Level Agreements (SLAs) for sensitive content.

Lead and execute time-sensitive cross-functional projects from concept to launch, while monitoring progress, managing risks, and communicating performance to executives.

Drive quantifiable quality improvement initiatives and identify gaps in processes, tools, and data while partnering with Product, Engineering, and Analytics teams to implement data-driven solutions and automation to enhance work efficiency and product safety.

Maintain alignment with trust and safety (T&S) and collaborate with internal and external stakeholders, and own the vendor governance plan including reviews, agreements, billing, purchase orders (POs), and escalations.

Manage cost budget, purchase orders (POs), invoices, contracts, and other vendor-related activities on a day-to-day basis, such as tools access, onboarding, training, and additional requirements.

Bachelor's degree or equivalent practical experience.

7 years of experience in operations or business management, and vendor management.

7 years of experience using analytics or applying project management tools to address business issues.