About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As a manager for Greater China (GRCN) App Dev Scaled Program, you will lead with scale in mind. This includes inspiring and leading the team to build solutions to scalably engage the torso and tail clients to maximize their business goals through Google ads products, and to provide the right level of support to improve the business profitability and sustainability of the torso and tail clients in the ecosystem. You will need to work with cross-product area executive stakeholders to foster a quality App ecosystem to ensure a continuous and sustainable influx of quality Apps Developers. You will engage deeply with mobile-first businesses, exceed growth goals, and drive change to accelerate Google’s position in the fast-growing and strategic business of app install. You will be part of a team dedicated to helping mobile application developers grow their business using Google products and services.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Build strategic scalable solutions to maximize clients potential and enable the profitability and sustainability of the clients business.

• Manage, inspire and motivate a team of client-facing and high-performing Googlers. Build a team structure, recognize leadership potential and support career development through enhancing capabilities within the team.

Provide coaching on engaging with stakeholders of GRCN App Dev clients.

• Engage with executive internal cross-functional, cross-product area or cross-region stakeholders and executives to incubate the apps ecosystem to foster continuous quality App developers pipelines.

• Assess the needs of the customers and gather user feedback to improve upon existing solutions. Design and iterate workflows and operational plans for large-scale ideas.

• Execute projects involving quantitative analysis, industry research and strategic development. Work with cross-functional teams to align on the global GCS Sales priorities.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 11 years of experience in advertising, consultative sales, mobile app, or internet, or 8 years of experience with an advanced degree.

• Ability to communicate in English and Chinese fluently, to support the Greater China clients and stakeholders.

Preferred qualifications

• Experience in building scalable approaches to engage and grow clients.

• Experience dealing with C-level customers and driving sales through relationships in the Greater China market.

• Experience in bringing internal thought leadership, influencing cross-functional, cross-product area or cross-region stakeholders, executives and scaling sales, product or process innovations beyond current markets.

• Experience in technology, media sales or cross-channel media planning.

• Experience working with key stakeholders in multiple countries and in people management, with the ability to manage and inspire high performing sales teams.

• Excellent problem-solving, critical thinking, investigative, and communication skills.